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On-Site Business Services
These are the building blocks of our services at NuChoice Communications and Networks. In order to function at optimal levels, the foundation of your communication systems must be solid and stable. This requires expert attention to the smallest details of cabling and equipment installation. It follows through to the preventative maintenance programs that avoid costly system failures and the loss of valuable time and mission-critical information.
Our unique combination of first-hand on-the-job experience, manufacturers' certification training, and creative intelligence provide us with the insight to construct solutions that exceed industry standards. You will receive our careful concern for customer satisfaction to ensure that all business matters are handled with integrity, professionalism, and a personal touch.
NuChoice is a creation of our customers' demands, providing support on some of the largest legacy telephony installations in the Upstate. Recognized by Nortel as their "Vendor of Choice" for servicing their existing PBX's, we are also providing support for their new hybrid sales. These services remain the core of our business, assuring you of quality, timely response to all equipment and application problems.
Nortel Products 
NuChoice provides all services that are necessary to support and maintain your investment. NuChoice services range from basic voice and data cabling to implementing advanced call center software applications. Services include:
- Consulting
- Voice and Data Cabling
- Traffic studies
- Engineering
- Installation
- Project management
- Training
 Maintenance
NuChoice core business is maintaining your communication investment. NuChoice offers customized as well as standard maintenance contracts to our customers at a very competitive price. We understand that all customer needs are different and all contracts can be tailored to the individual customer needs. Our maintenance plan includes monitoring your Nortel Meridian system and conducting regular check ups to make sure the system is maintaining optimal performance.
Call Center
NuChoice offers pre-sale support for call center applications. NuChoice has put together a team of specialist made up of our own staff and complemented by leading third party vendors to offer customers full support for call center applications. NuChoice provides consulting, design, project management, administration and maintenance on state-of-the-art call center products.
Data Services
NuChoice is a full service communications company. In addition to our voice services we offer a range of data services. NuChoice maintains data certified engineers on staff.
 Engineering and Design
Network design based on your company's needs and plans for future growth, using proven equipment from leading manufacturers. |
 Network Analysis
Testing of the live network to locate possible bottlenecks and determine if it is ready for demanding applications such as VoIP and video streaming with tools that actually load the network with traffic. |
 Project Management
Project management, certified technicians, and post-install testing to ensure installations go smoothly |
 Troubleshooting
If something goes wrong, we have the technical services, tools and inventory to locate and fix the problem. |
 Ongoing Service Changes
Local or remote service changes, cost effectively priced to make your network changes easy |
 Network Monitoring Services
Monitoring of critical points and services on your network with pager, phone, or email alerting and constant access to statistics, traffic trends, current network status, and past network events. Periodic traffic analysis can identify problem areas before they actually cause a serious issue. |
 Training
Manufacturer training, certification, and on-site training providing your network administrators with the knowledge they need to effectively maintain the network |
 Relocation Services
Corporate relocations are commonplace, and we provide a full range of services, project management, certified technical personnel, new products or upgrades, technical training, and post-cut services |
 Maintenance and Warranty Contracts
NuChoice maintenance programs include the following:
- Direct phone support
- Equipment replacement options
- Software updates.
- On-hand local inventories
- On-site or remote diagnostic services
- Multiple support options available to match your company's specific needs or goals
- Discounted competitive billable rate
- Discounted multi-year and multi-site contracts are available
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Uninterrupted Power Supply
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